Reference

Terms That Govern Your Jiliapps Account

These terms set out what you agree to when you open and use a Jiliapps account. Access and eligibility depend on your local law and the regions we support — read through before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredUpdates posted here firstContact us for any dispute
Jiliapps Terms That Govern Your Jiliapps Account
HOW WE HANDLE THIS

Your Account, Your Rights Under These Terms

Account Data

We hold the account information you provide for as long as your account is active and as required by applicable law. You can request a summary of what we hold by contacting support.

Term Disputes

If you believe a term has been applied unfairly to your account, raise it through live chat or email with your account reference and the specific term in question.

Term Updates

Changes to these terms are posted on this page with an effective date. We do not apply changes retroactively to actions you took under a previous version.

Account Security

Your account login is personal and non-transferable. Keep your password and bKash, Nagad, or Rocket PIN separate. Report any unauthorised access to support immediately.

REACH OUR TEAM

How to Contact Us About These Terms

Team online

Live Chat

Open the chat window from any page on Jiliapps. Available during service hours for questions about your account, terms, or a transaction dispute.

Email Support

Send your query with your account reference to our support address. We aim to respond within one business day for terms-related questions.

Help Centre

Our help section covers the most common questions about account rules, payment terms, and what to do if you think a term has been applied incorrectly.

Common Questions About These Terms

Yes. All transactions processed through bKash, Nagad, or Rocket are covered under these terms. The wallet provider's own terms also apply to the transfer on their side.

If you do not accept an update, you should stop using your account and contact support to close it before the new terms take effect. Continued use signals acceptance.

Eligibility depends on your local law and the regions we support. You are responsible for confirming that access is permitted where you are located before registering.

Yes. We may suspend or close accounts that breach these terms, fail verification, or show activity inconsistent with the account details provided at registration.

This page always shows the current version with the date it took effect. Bookmark it if you want to check for updates after any service announcement.

Contact support with your wallet transaction reference and the amount. We will cross-check against our payment records and update your account balance if the transaction is confirmed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.